Shipping, Returns & Refunds

Returns & Refunds

We strive to provide excellent customer service including offering returns and refunds within a reasonable amount of time.

If there is an issue, please reach out and give us a chance to make it right. We resolve 100% of all disputes that arise, favorably for you.

But if we didn’t do anything wrong and you’d rather return the item for a refund, you just need to ship it back to us (you pay for shipping). As soon as we receive it, we will issue you a refund.

Shipping

Stealth – You can’t see through our packages.

Discreet – Addressed by “Loud Labels” (we take the “420” off the shipping label to be more discreet).

Shipping Rules

We use the US Post Office to ship packages. They are closed Sundays.

1-2 Day Express Shipping: Travel time is 1-2 business days via USPS Express Shipping. Most orders on the west coast arrive next day. Your actual waiting time could be as long as 3 days depending on the time of day you ordered and if travel time includes a Sunday.

2-3 Day Rushed Priority: Travel time is 2-3 business days via USPS Priority Shipping. Your actual waiting time could be as long as 4 days depending on the time of day you ordered and if travel time includes a Sunday.

5-10 Day Standard: If your order is less complex, your actual waiting time could be much shorter than this.

Tiers

1-2 Day Express Shipping

2-3 Day Rushed Priority

5-10 Day Standard

Spend $149+ get free RUSHED PRIORITY Shipping