Shipping, Returns & Refunds

Spend $149+ Get FREE 2-3 Day Shipping!!!

Returns & Refunds

We strive to provide excellent customer service including offering returns and refunds within 14 days.

If there is an issue, please reach out and give us a chance to make it right. We resolve 100% of all disputes that arise, favorably for you.

But if we didn’t do anything wrong and you’d rather return the item for a refund, you just need to ship it back to us (you pay for shipping). As soon as we receive it, we will issue you a refund.

Shipping

Stealth – You can’t see through our packages.

Discreet – Addressed by BABYLON CORP (no mention of loud or 420)

Ships from California

Shipping Rules

We use the US Post Office to ship most packages. They are closed Sundays and holidays.

FREE, EXPRESS, and PRIORITY orders received by 9am PST ship the same day.

Domestic

2-3 Day Free Shipping (WYS $149+): Travel time is 2-3 business days via USPS Priority Shipping. Your actual waiting time could be as long as 4 days depending on the time of day you ordered and if travel time includes a Sunday or holiday.

1-2 Day Express Shipping: Travel time is 1-2 business days via USPS Express Shipping. Most orders on the west coast arrive next day. Your actual waiting time could be as long as 3 days depending on the time of day you ordered and if travel time includes a Sunday or holiday.

2-3 Day Priority: Travel time is 2-3 business days via USPS Priority Shipping. Your actual waiting time could be as long as 4 days depending on the time of day you ordered and if travel time includes a Sunday or holiday.

5-10 Day Standard: If your order is less complex, your actual waiting time could be much shorter than this.

International

You are responsible for any customs or duty fees that may be collected in your country.

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