Returns & Refunds
We strive to provide excellent customer service including offering returns and refunds within a reasonable amount of time.
If there is an issue, please reach out and give us a chance to make it right. We resolve 100% of all disputes that arise, favorably for you.
But if we didn’t do anything wrong and you’d rather return the item for a refund, you just need to ship it back to us (you pay for shipping). As soon as we receive it, we will issue you a refund.
Stealth – You can’t see through our packages.
Discreet – Addressed by “Loud Labels” (we take the “420” off the shipping label to be more discreet).
We use the US Post Office to ship packages. They are closed Sundays.
1-2 Day Express Shipping: Travel time is 1-2 business days via USPS Express Shipping. Most orders on the west coast arrive next day. Your actual waiting time could be as long as 3 days depending on the time of day you ordered and if travel time includes a Sunday.
2-3 Day Rushed Priority: Travel time is 2-3 business days via USPS Priority Shipping. Your actual waiting time could be as long as 4 days depending on the time of day you ordered and if travel time includes a Sunday.
5-10 Day Standard: If your order is less complex, your actual waiting time could be much shorter than this.
1-2 Day Express Shipping
2-3 Day Rushed Priority
5-10 Day Standard
Spend $149+ get free RUSHED PRIORITY Shipping